A complete system for small and mid-sized food businesses: the till, the self-order kiosk, the website, WhatsApp and group ordering — five ways to sell, one catalogue, one wallet, one set of books.
And an assistant that is not bolted on. It stands on your live data: it sells at the kiosk, closes orders on WhatsApp, and answers your manager’s questions about today’s takings in seconds.
Change a price once and every channel agrees within seconds — including the assistant.
Most shops assemble this from three vendors: a till, an ordering mini-app, a loyalty scheme. Three menus to maintain, three versions of what a customer is worth, and no single place an AI could stand. Yogii ships all of it as one product.
An Android till your staff can learn in a shift.
A second counter that never takes a break.
Where your customers already are, with nothing to install.
Your own storefront, not a marketplace’s.
A whole channel a normal POS has no concept of.
The TV is part of the system, not a USB stick.
An assistant that can only chat is a toy. This one is wired into the catalogue, the price engine, the wallet and the books — so it does three jobs a shop actually pays for: it sells at the kiosk, it closes orders on WhatsApp, and it runs the numbers for whoever is in charge.
The queue does not stall on a customer who cannot decide.
A counter that is open at 11pm and never has a queue.
The manager stops waiting for a report.
Most shops issue a membership and then have no way to work it: the till knows one thing, the online store another, and the marketing person exports a spreadsheet on Fridays. Here membership is the spine — the same identity, balance and history behind all five channels, with the assistant working it every hour you are open.
A phone number at the till, a login on the website, and on WhatsApp the number is already the identity. No card to carry, no app to open.
One step at the counter, self-serve on the website, or a single sentence in a chat — the assistant can enrol someone mid-conversation.
Tiers with bonuses turn a first visit into a balance. Money in the wallet is the next visit, already decided.
Points, coupons, tier benefits and campaigns — earned at the counter, spent on WhatsApp, or the other way round.
The daily member snapshot shows who has gone quiet, and WhatsApp reaches them where they already are.
Recognised by phone number wherever they turn up. The till, the kiosk, the website, the chat and a group order all resolve to the same member — one balance, one point ledger, one history.
Top-up tiers with bonuses, configured by you and quoted by the server. Stored value is the strongest retention instrument a small shop has, and the assistant offers the tier that actually pays off.
Earning rates, tier thresholds, coupon templates and the points shop are settings, not code. Change one and every channel — including the assistant — is consistent within seconds.
Run a campaign, grant it to the members it targets, and read back what it did. Not “we sent it”, but what came of it.
Announcements, in-app messages, SMS and email templates — and WhatsApp, where a message is a conversation rather than a broadcast nobody answers.
Member snapshots taken every day: sign-ups, balances, spend and who has gone quiet. Growth and retention you can see, in the same system the money is in.
This is where the assistant changes the economics. Membership work used to mean a broadcast to everyone and a spreadsheet afterwards. The assistant does it one customer at a time — enrolling them, telling them what their balance is worth, naming the tier that is better value, answering whether the promotion is still on — at a cost per conversation that makes it worth doing for every customer, not just the top hundred.
Not “AI-powered”. Three specific mechanics, each one something your staff would do if they had the time and remembered every rule.
It knows the add-ons, the set meals and the top-up tiers, and it offers the one that applies — every time, on every channel, without being pushy about the ones that do not.
Members, points, coupons and campaigns are in the same system it reads, so the customer who asked about a promotion can be told it is still on, and the one with a balance has a reason to come back.
Nobody leaves the kiosk because they could not decide, and nobody gives up because the shop was closed when they thought of ordering. The counter answers at 11pm.
This is the part that decides whether Monday morning is calm: one place to change a price, open a payment method, approve a cash variance or push a new screen — and every channel follows within seconds.
Nothing below is unfair to the incumbents. It is what a shop ends up with when the till, the online ordering and the loyalty scheme were bought separately.
No. The five channels sit on one backend and can be switched on one at a time. We have done exactly this migration for a live business — moving each part off its old system while the shop kept trading.
Standard Android point-of-sale terminals, with thermal receipt printers, a customer display and card terminals. Kiosks and screens are Android too, so a store is not tied to one supplier’s box.
The till keeps its own copy of the day’s orders, so staff can still read the shift’s figures with the line down — marked as offline so nobody mistakes it for a live number. Card and QR payments need the network, because the payment provider does.
It cannot. Prices and promotions are computed and validated by the server, and the assistant only reads out the result. What it offers is what you configured.
Cash, wallet and QR are built in, and card terminals and online payment run through a payment gateway — HitPay in Singapore today. Others are an integration, not a rebuild: methods are configuration, and the till learns about a new one without a new version.
Yours. The system runs on infrastructure we deploy for you, with your own database. There is no shared tenant you have to trust and no export fee to leave.
The fastest way to judge this is to watch one order go in over chat, one over the kiosk and one at the till — and land in the same set of books. Tell us what your shop looks like.
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